Extended Analysis Techniques for a Comprehensive Business Process Optimization

Abstract

Efficient adaption of a company’s business and its business processes to a changing environment is a crucial ability to survive in today’s dynamic world. For optimizing business processes, a profound analysis of all relevant business data in the company is necessary. We define an extended data warehouse approach that integrates process-related data and operational business data. This extended data warehouse is used as the underlying data source for extended OLAP and data mining analysis techniques for a comprehensive business process optimization.