A COMPREHENSIVE QUALITY ASSESSMENT SYSTEM OF EDUCATIONAL ORGANIZATION ACTIVITIES: MECHANISMS AND TOOLS

Abstract

The paper proposes methodological principles of constructing the model of comprehensive quality assessment system of educational organization activities; deals with the categories, parametrical characteristics, assessment indicators and their elements of the subsystem of quality assurance and control over the compliance of basic processes of educational activity and subsystem of monitoring the satisfaction of main groups of consumers; gives recommendations for methodology of managerial decisions for improvement based on the calculation of comprehensive quality index.