PENGARUH KEMAMPUAN KERJA DAN MOTIVASI KERJA TERHADAP KINERJA PEGAWAI MELALUI ORGANIZATIONAL CITIZENSHIP BEHAVIOR

Abstract

This study was conducted to determine the effect of work ability and work motivation on employee performance through Organizational Citizenship Behavior (Case Study at the LPP RRI Cirebon Office). This study uses four variables, namely work ability (X1), work motivation (X2), Organizational Citizenship Behavior (Z), and employee performance variable (Y). The method used is a quantitative method. The sample in this study amounted to 54 respondents who are employees of LPP RRI Cirebon. The data used are primary data and secondary data in the form of interviews, questionnaires, literature studies and document studies. Data analysis using multiple regression and Sobel test. The results of this study indicate that partially the work ability variable has a significant positive effect on OCB, work motivation has a significant positive effect on OCB, work ability has no significant positive effect on employee performance, work motivation has a significant positive effect on employee performance, OCB has a significant positive effect on performance. employees, then based on the Sobel test results show that OCB mediates the effect of work ability on employee performance, OCB mediates the effect of work motivation on employee performance. Keywords: Work Ability, Work Motivation, Organizational Citizenship Behavior (OCB), and Employee Performance.