Process based identification of software project manager soft skills

Abstract

Practice and science today agree that software project managers have to master soft skills in order to be successful. Lack of justified, derived from concrete needs, essential soft skills identification makes their mastering impossible. The research model presented hereafter is build on detailed investigation of human factor related processes in software project management and subsequent identification of project manager soft skills needed to perform these processes. The L-Timer™ process based mental model of project management is chosen for the evaluation. Innovative and systematic approach identified at least 645 human factor related activities. Their effective execution requires mastering of at least 256 soft skills.