The role of sustainable social responsibility in organizational trust An exploratory study of the opinions of a sample of employees at the University of Mosul

Abstract

The aim of the current research is to shed light on the role of sustainable social responsibility as an independent variable represented by its dimensions(economic dimension, legal dimension, moral dimension, charitable dimension) in organizational trust as a dependent variable represented by (trust in the direct supervisor, trust in senior management, trust in colleagues work) and that this organizational confidence is formed by the employees of the organization in which they work on the one hand, and the enhancement of the customer’s confidence in the organization he deals with on the other hand, in an attempt by the researcher to shed light on the importance of sustainable social responsibility and the mechanisms and methods that organizations should adopt in order to Enhancing this responsibility, and in order to achieve the goal of the research, a hypothetical model was designed that shows the nature of the correlation and impact relationships between the research variables and its dimensions. A questionnaire on an intentional sample that consisted of a number of department heads and their rapporteurs in addition to a number of unit and division officials, where (33) questionnaires were retrieved, which were subjected to It was analyzed using the statistical program (SPSS 24), and the research reached a number of conclusions, the most important of which is that sustainable social responsibility revolves around the obligations and duties of the individual and society, which contribute to clarifying the extent of the individual's belonging to the society in which he lives.