Tourist Information Evaluation Using a Social Network

Abstract

—Currently the time to start planning a trip is common that the user makes use of the Internet in order to obtain through other people's comments certain recommendations for a hotel, what to see, how transported, etc. But when seeking information about a hotel, there are specialized websites through the feedback of users recommend to hotels, leaving out the user comments. This paper proposes a methodology to recommend hotels classifying the comments made by users. As a case study using the comments found on the TripAdvisor site belonging to a Mexican port hotels. The objective is to analyze ontologies through the collective intelligence source that is in the comments.