{"title":"THE POWER OF EMPLOYEE INFLUENCE","authors":"C. Prentice","doi":"10.1142/9789811203558_0002","DOIUrl":null,"url":null,"abstract":"The following sections are included:IntroductionRise of the Service SectorWhat is Service?Relationship Marketing in the Service SectorServices Marketing MixService Quality and Company ProfitabilityService Employees and Service QualityService EmployeesSummaryReferences","PeriodicalId":225960,"journal":{"name":"Emotional Intelligence and Marketing","volume":"83 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Emotional Intelligence and Marketing","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1142/9789811203558_0002","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 0
Abstract
The following sections are included:IntroductionRise of the Service SectorWhat is Service?Relationship Marketing in the Service SectorServices Marketing MixService Quality and Company ProfitabilityService Employees and Service QualityService EmployeesSummaryReferences