Design of an advanced telemedicine system for emergency care

Proceedings of the 18th Australia conference on Computer-Human Interaction: Design: Activities, Artefacts and Environments Pub Date : 2006-11-20 DOI:10.1145/1228175.1228261

Jane Li, L. Wilson, Stuart Stapleton, P. Cregan

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引用次数: 42

Abstract

In this paper we describe the design process of the Virtual Critical Care Unit (ViCCU®) -- an advanced telemedicine system developed by CSIRO in conjunction with Sydney West Area Health Service. The system allows an emergency care specialist in a major referral hospital to remotely lead a team in a small rural hospital during the treatment of critically ill patients. It enables transmission of high quality audio/video information and has a seamless interface to the complex clinical working environment. The technical design team took an iterative participatory design approach towards the system design. The combination of expert user evaluations and scenariobased user testing methods ensured users' needs were designed into the system and verified. Our experience indicates that the success of this telemedicine system relied largely on a participatory design approach, appropriate evaluation methodologies and working closely with users to build a system which was integrated into the emergency clinical work practice.

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一种先进的急诊远程医疗系统的设计

在本文中，我们描述了虚拟重症监护病房(ViCCU®)的设计过程，这是一种由CSIRO与悉尼西区卫生服务中心共同开发的先进远程医疗系统。该系统允许大型转诊医院的急诊护理专家在治疗危重病人期间远程领导小型农村医院的小组。它能够传输高质量的音频/视频信息，并与复杂的临床工作环境具有无缝接口。技术设计团队采用迭代式参与式设计方法进行系统设计。专家用户评估与基于场景的用户测试方法相结合，确保用户需求被设计到系统中并得到验证。我们的经验表明，这种远程医疗系统的成功在很大程度上依赖于参与式设计方法、适当的评估方法以及与用户密切合作，以建立一个集成到急诊临床工作实践中的系统。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Proceedings of the 18th Australia conference on Computer-Human Interaction: Design: Activities, Artefacts and Environments

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