BCVR: A methodological framework for industrial performance management and decision-support

Abstract

The necessity to simultaneously satisfy different stakeholders' objectives in an industrial project or in a process requires efficient performance management for decision-making. With the characteristics of multi-dimensions and dynamic nature of performance and the proliferation of evaluation criteria, the design and construction of performance measurement and management systems are facing new challenges. However, none of the existing methodologies and tools can globally satisfy this expectation. In this context, a new methodological framework, named BCVR, has been developed to help decision-makers in performance management and decision-making processes on the basis of four assessment dimensions, namely: benefit, cost, value and risk. In this paper, the basic concepts and the main mechanisms of the proposed framework are presented with an illustration about supplier selection risk assessment in a typical supply chain process.