A framework for Promoting Good governance of Stakeholders in Zimbabwe local authorities: The case of Harare Municipality

Abstract

DOI: 10.15580/GJSS.2019.1.010719005 The purpose of this study was to present a framework for promoting good governance of stakeholders in urban municipalities in Zimbabwe. Numerous studies have been done to investigate the quality of service delivery in urban municipalities. Studies on promoting good governance in Zimbabwe urban municipalities are rare. Therefore this study was an attempt to fill this gap in literature. To that end the quantitative approach was adopted. The survey research design was also used. The purposive sampling method was used to select a sample of 480 research participants. The questionnaire approach was used to collect data from the research participants. Data was analysed using frequency tables and pie charts. The results showed that local authorities in Zimbabwe are facing a mammoth task in promoting good governance in their constituencies. This study recommends that appropriate models of governance be utilized in order to satisfy the needs of Harare residence. Submitted: 07/01/2019 Accepted: 11/01/2019 Published: 03/02/2019