User-Interfaces for Incremental Recipient and Response Time Predictions in Asynchronous Messaging

Abstract

We have created a new set of existing and novel predictive user-interfaces for exchanging messages in asynchronous collaborative systems such as email and internet communities. These interfaces support predictions of tags, hierarchical recipients, and message response times. The predictions are made incrementally, as messages are composed, and are offered to both senders and receivers of messages. The user interfaces are implemented by a test-bed that also supports experiments to evaluate them. It can automate the actions of the collaborators with whom a subject exchanges messages, replay user actions, and gather and display effort and correctness metrics related to these predictions. The collaborator actions and predictions are specified using a declarative mechanism. A video demonstration of this work is available at http://youtu.be/NJt9Rfqb1ko.