www.honeywell.com

Abstract

Abstract In this article we will look at the Web site offerings from Honeywell, specifically, the Web pages which support their security products business unit. As stated in the corporation's prospectus: Honeywell International Inc. is a diversified technology and manufacturing company, serving customers worldwide with aerospace products and services, control, sensing and security technologies for buildings, homes and industry, turbochargers, automotive products, specialty chemicals, fibers, and electronic and advanced materials. Our interest lies in evaluating how effective the company designs and implements its Internet Web pages to advance its corporate objectives. Foremost among these objectives is customer support for its products and services. For our purposes, we address and evaluate the company's support for its security product line.