Colombia's GCIO characterization: central level

Abstract

The Colombian government has a history of over ten years in promoting the culture of electronic services and delivery of public value to their citizens by using ICT. Continuing these policies, through the Special Agreement of Cooperation between the Universidad Nacional de Colombia (UNAL) and the Fondo de Tecnologías del Ministerio de Tecnologías de la Información y las Comunicaciones (MinTIC), the government sought to implement the Government Chief Information Officer function (GCIO). This paper shows the characterization of the competences and perceptions of the Chief Information Officer, CIO, in the Colombian government agencies, as part of the evaluation of the readiness for the creation of the CIO role. In order to obtain this characterization we follow three phases: i) determining the application context, ii) data collection, and iii) reporting and analysis. The main result is an overview of the current CIO who need to establish their position in the highest level of its agencies in order to become a strategic element for contributing the mission of each agency.