A descriptive classification for end user-relevant decisions of large-scale IT projects

2013 6th International Workshop on Cooperative and Human Aspects of Software Engineering (CHASE) Pub Date : 2013-05-25 DOI:10.1109/CHASE.2013.6614750

Ulrike Abelein, B. Paech

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引用次数: 5

Abstract

Large-scale IT projects with traditional development methods are still very common in practice. These projects mostly involve the end user in the beginning and at the end of the development. However, there are also user-relevant decisions in the phases between. Thus, it is important to investigate what decisions are made and which of them are user-relevant. Thus we suggested in our previous work a preliminary classification based on the TORE method to structure decisions. In this paper, we validate this classification and collected exemplary user-relevant decisions by experts in large-scale IT projects. As part of our research in user-developer communication, we conducted an interview series with twelve experts. The interviews confirmed that our previously suggested classification is comprehensive and helpful to structure decisions and revealed several amendments. The examples given by the experts enabled us to collect a comprehensive list of end user-relevant decisions, and thus lead to our descriptive classification.

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大型IT项目中与最终用户相关的决策的描述性分类

在实践中，使用传统开发方法的大型IT项目仍然非常普遍。这些项目在开发的开始和结束时主要涉及最终用户。但是，在这两个阶段之间也存在与用户相关的决策。因此，调查做出了哪些决策以及哪些决策与用户相关是很重要的。因此，我们在之前的工作中提出了基于TORE方法的初步分类来构建决策。在本文中，我们验证了这种分类，并收集了大型IT项目中专家做出的与用户相关的示例决策。作为我们在用户-开发者沟通方面研究的一部分，我们对12位专家进行了一系列采访。访谈证实了我们之前建议的分类是全面的，有助于结构决策，并透露了一些修改。专家给出的示例使我们能够收集与最终用户相关的决策的全面列表，从而导致我们的描述性分类。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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2013 6th International Workshop on Cooperative and Human Aspects of Software Engineering (CHASE)

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