Enlightenment of Information Consultation to Library User Service

Abstract

Information consultation is a new growth point of library development and the main direction of library business development in this information age. Therefore, only by strengthening the information consultation service and giving full play to the educational and cultural communication function of the library, can we effectively promote the development of library cause. Based on the analysis of Maslow's hierarchy of needs theory, this paper analyzes the development status of information consulting industry, and puts forward that the library should pay more attention to the security needs, respect needs and self-realization needs of information consulting users and information consulting institutions, so as to meet the needs of information consulting users and enhance users' satisfaction with library services.