Analysis of readiness to implement the level of knowledge and use of new digital technologies (AI, IoT and e-services) in the SOEs in Poland

Abstract

The survey was commissioned by the Prime Minister's Office. It was intended to verify the level of readiness for the implementation of new digital technologies (e.g., artificial intelligence, Internet of Things, cloud technologies, big data, metaverse, AR/VR) in Polish State Owned Enterprises (hereinafter: SOE). Work on this material began in late 2022, and the survey itself was actually conducted using the CAWI method on a sample of 170 SOEs in January 2023. The most numerous companies represented in the survey were medium-sized companies (50-249 employees), as well as those from cities with a population between 100,000 and 500,000. It is worth mentioning that due to the scarcity of foundational data on the implementation of new digital technologies in SOEs, the survey conducted is exploratory in nature. It fills, to a large extent, the knowledge gap on the state of implementation of new digital technologies in SOEs. The article presents the main conclusions of the study.