Analysis of Tourist Destination Image Perception Based on Web Data Mining Technology: – Take Wuzhen Scenic Area in Zhejiang Province as an Example

Yi Liu
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Abstract

With the rapid development and spread of the Internet, social media has become the main platform for contemporary tourists to obtain information and communicate destination image. The image of a tourism destination constructed by online reviews plays an important role in the travel decisions of potential tourists. Data mining techniques are an important tool in destination image analysis. Taking Wuzhen scenic area in Zhejiang Province as a case study, ROST Content Mining software was used to explore the tourism destination image of Wuzhen scenic area in terms of tourists' cognition and emotion through online reviews. It was found that tourists' image perception of Wuzhen west fence scenic area was divided into four dimensions: tourism landscape, tourism experience and atmosphere, tourism government information and tourism facilities, and tourists' emotional perception was mainly positive, and suggestions were provided for the marketing and promotion of Wuzhen scenic area.
基于Web数据挖掘技术的旅游目的地形象感知分析——以浙江乌镇景区为例
随着互联网的快速发展和普及,社交媒体已经成为当代游客获取信息和传播目的地形象的主要平台。通过在线评论构建的旅游目的地形象对潜在游客的旅游决策起着重要的作用。数据挖掘技术是目的地图像分析的重要工具。以浙江省乌镇景区为例,运用ROST内容挖掘软件,通过在线评价,从游客认知和情感两个方面对乌镇景区旅游目的地形象进行挖掘。研究发现,游客对乌镇西栅栏景区的形象感知分为旅游景观、旅游体验与氛围、旅游政府信息和旅游设施四个维度,游客的情感感知以积极为主,并为乌镇景区的营销推广提供建议。
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