Proposition d'une grille de critères d'analyse ergonomiques des formes de persuasion interactive

Abstract

This communication proposes a grid of ergonomic criteria to analyse persuasion in human-computer interaction systems. Based on a bibliographical revue about persuasive technologies, we have identified 8 ergonomic criteria: credibility, privacy, personalization, attractiveness, solicitation, priming, commitment and ascendency. After an introduction about technological persuasion, we will present and explain elements from this grid by underlying its interest for interface design and evaluation. To conclude, we will discuss the requirement to validate this grid, work in progress in an experiment which gathered 30 experts in software ergonomic and HCI.