Fernando Estrada Martinez de Alva, G. Wadley, Reeva M. Lederman
{"title":"It feels different from real life: Users' Opinions of Mobile Applications for Mental Health","authors":"Fernando Estrada Martinez de Alva, G. Wadley, Reeva M. Lederman","doi":"10.1145/2838739.2838806","DOIUrl":null,"url":null,"abstract":"Mobile applications for mental health are being used by people suffering from mental health disorders. However, there is a paucity of knowledge in relation to their opinions about such applications. The aim of this study is to understand users' needs and expectations to self-manage their mental health through the use of mobile apps for mental health and to highlight possible design opportunities. We collected and analysed comments and reviews of users on a community forum, Reddit, and Apple's iTunes and Google's Google Play stores. We identified four requirements of technology related to: emotional use, real life context, users' interpretation about themselves and social aspects. Based upon our findings we proposed further exploration of two design sensitivities: Self-reflection and Co-experience.","PeriodicalId":364334,"journal":{"name":"Proceedings of the Annual Meeting of the Australian Special Interest Group for Computer Human Interaction","volume":null,"pages":null},"PeriodicalIF":0.0000,"publicationDate":"2015-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"33","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Proceedings of the Annual Meeting of the Australian Special Interest Group for Computer Human Interaction","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1145/2838739.2838806","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 33
Abstract
Mobile applications for mental health are being used by people suffering from mental health disorders. However, there is a paucity of knowledge in relation to their opinions about such applications. The aim of this study is to understand users' needs and expectations to self-manage their mental health through the use of mobile apps for mental health and to highlight possible design opportunities. We collected and analysed comments and reviews of users on a community forum, Reddit, and Apple's iTunes and Google's Google Play stores. We identified four requirements of technology related to: emotional use, real life context, users' interpretation about themselves and social aspects. Based upon our findings we proposed further exploration of two design sensitivities: Self-reflection and Co-experience.