THE ROLE OF PERSONALİTY CHARACTERİSTİCS AND BURNOUT LEVELS İN PREDİCTİNG COUNTERPRODUCTİVE WORK BEHAVİORS

Abstract

The purpose of this study is to examine the role of personality traits (extraversion, compatibility, self-control, neuroticism, and openness to experience) and burnout levels (emotional burnout, low personal performance and depersonalization) in predicting counterproductive behaviors. For this purpose, a personal survey of 270 workers living in Ankara was conducted, and the data obtained were analyzed using the SPSS program. The results showed that neuroticism, openness to experience, and adaptability, which are subdimensions of personality variables, negatively influence counterproductive work behaviors. In addition, low personal achievement, one of the sub-dimensions of burnout variables, was found to negatively affect counterproductive work behaviors. On the other hand, extraversion and self-control, the sub-dimensions of personality, were found to have a positive impact on counterproductive work behavior. Finally, emotional exhaustion and depersonalization, the subdimensions of burnout, were found to positively influence counterproductive work behavior. The introduction of the critical factor in the prevention of counterproductive work behaviors that threaten organizational sustainability will make an important contribution to both organizations trying to sustain their existence and the organizational behavior literature.