Section 89 of the CPC: ADR and Business Disputes.

Abstract

In the current day and age, numerous business transactions today have complex sub-transactions and multiple parties involved. It is no longer sufficient or sustainable to resolve disputes through an adjudicatory platform. With the changing nature of businesses and technology, realisation of rights of individuals, and trans-national expansions — there is a pressing need to consider alternate avenues of dispute resolution. While ADR mechanisms like arbitration, negotiation, and mediation certain may be suitable, new avenues are necessarily required as well. One such platform is the ODR Pathway, or online dispute resolution, and while it’s incorporation has several benefits, it mandates better techno-legal development — particularly in the Indian framework.