"TBD": A Flexible Technology Training Model for Smaller Campuses

Abstract

When scheduling training workshops on small college campuses, it can be difficult to accommodate the varied schedules of faculty and staff. In 2012, the IT department at Lewis & Clark College moved from a pre-determined schedule of training classes to a mix of scheduled workshops and "TBD" (To Be Determined) classes scheduled based on interest and availability. This change, along with adding on-demand resources such as screencasts and lynda.com, has enabled us to respond better to the training needs of our campus community and created opportunities for long-term engagement. This paper examines the factors we considered when making these adjustments to our training workshop schedule and the campus response (which has been mostly positive). Also it will discuss plans to further integrate face-to-face training with on-demand resources through "curated" lynda.com lesson plans used in conjunction with 1:1 individual consulting.