Putting Competencies into Action in Greek shipping: Implementing a competency typology as a unique source of competitive advantage

Abstract

Competencies present the means for creating distinctive competitive advantages. This paper presents a holistic framework for developing practically relevant and theoretically grounded firm specific competencies. It also presents the experience from the implementation of this competency framework at a large international maritime company based in Greece. In this context, the main steps and the critical success factors that characterize such projects are discussed, and relevant examples of findings are analyzed.