Evaluation of Spotify: an evaluation textual experience using the Maltu methodology

Abstract

This paper presents a textual evaluation experience in Usability and User eXperience of Spotify application. The methodology used for the textual evaluation was MALTU. In this study, we collected 100 users' postings from a popular website (Reclame Aqui) and 7 participants classified postings and discussed their impressions about this form of evaluation.