A COMPARATIVE ASSESSMENT OF USER SATISFACTION THROUGH COMFORT CONDITIONS IN EDUCATION BUILDINGS

Gökhan Uşma
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Abstract

Aim: The study aimed to measure user satisfaction in the education buildings on comfort conditions, to determine and evaluate the significant criteria for the users of education buildings. Method: A conceptual scale is developed. Two architectural education buildings of Adana Science and Technology University are evaluated comparatively through the developed scale and the scale is tested. The data required during the analysis and evaluation process are obtained from the survey studies that are carried out with the architecture students. Results: After the analyzes; visual comfort, auditory comfort, thermal comfort, spatial comfort and air quality were determined as the dimensions of the scale. The scale was tested and it is confirmed that the scale is at the level that can distinguish the conditions of user satisfaction thanks to the analysis as well as the case studies. Conclusion: The literature review shows that there is a need for a more holistic and collective user satisfaction understanding within the context of comfort conditions. The scale, developed to meet this need, can be used for not only post-use evaluation and development in the use/operational process of education buildings, but also has the potential to be used in the planning and design stages.
教育建筑舒适度对使用者满意度的比较评估
目的:本研究旨在测量教育建筑使用者对舒适条件的满意度,确定并评价对教育建筑使用者有意义的标准。方法:开发一个概念性量表。通过编制的量表对阿达纳科技大学两栋建筑教育大楼进行了对比评价,并对其进行了规模测试。分析和评估过程中所需的数据来自与建筑系学生一起进行的调查研究。结果:经分析;以视觉舒适、听觉舒适、热舒适、空间舒适和空气质量为尺度。对该量表进行了测试,通过分析和案例研究,证实该量表处于能够区分用户满意度状况的水平。结论:文献综述表明,在舒适条件的背景下,有必要对用户满意度进行更全面和集体的理解。为满足这一需要而制订的尺度,不仅可用于教育建筑物使用/运作过程中的使用后评估和发展,也可用于规划和设计阶段。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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