Enabling change in healthcare structures through teleconferencing

Abstract

Developments in teleconferencing capabilities have made changes in work practices possible and are facilitating working partnerships between institutions. This study of a teleconferencing initiative examines how the work of a multi-disciplinary team (MDT) is affected by extending the meeting to remote locations. Challenges are highlighted, particularly in relation to the management of information flows, development of norms (meeting protocols) and record keeping.