December

Abstract

Educational because there is a need to explain why and how we do evaluations, so that they may become more than data sources for the park – progress lanes for their staff. Serious, because the evaluations require us to be rigorous and to master a batch of complex concepts which cannot be implemented by amateurs. Empathetic because those who take part in this work must perceive it as an opportunity rather than a burden. They must eventually be able to appropriate this work, which only happens if they come to realize its benefits.