Consumer environmental consciousness and brand preference in rivers state

G. C. Chukwu, Miyene Charles Tom Sobirov
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Abstract

This study investigated consumer environmental consciousness and brand preference in Rivers State. The study sought to establish the extent to which brand sound influence repeat purchase of power generating plants, the extent to which brand heat generation influence customer referral of power generating plants and the extent which green protection determine customer loyalty of power generating plants in Rivers State.The study adopted descriptive research design. A population of 52 loyal customers of 5 different brands of power generating plants was randomly selected while 47 questionnaires were successfully retrieved for the study. Data was collected by use of questionnaire from the respondents. Three research questions were posed and three hypotheses were tested. Data were analysed using descriptive statistics (mean and standard deviation) while inferential statistics Pearson Product Moment Correlation (PPMC) was used to test the above stated hypotheses at 0.05 level of significance. The researcher utilized the Cronbach's Alpha for Reliability Statistics to arrive at 0.75 coefficient reliability, Findings revealed that there is a great correlation between brand sound and customer repeat purchase of power generating plants in Rivers state, that there is a low correlation between brand heat generation and customer referral of power generating plant in Rivers State and that there is a great correlation between green protection and customer loyalty of power generating plant in Rivers State. Consumers in Rivers State should be loyal to power generating plants that emit less carbon monoxide for green house protection
河州消费者环保意识与品牌偏好
本研究调查了河流州消费者的环境意识和品牌偏好。本研究试图建立品牌声音对发电厂重复购买的影响程度,品牌产热对发电厂客户推荐的影响程度以及绿色保护对河流州发电厂客户忠诚度的影响程度。本研究采用描述性研究设计。随机抽取5个不同品牌发电厂的52名忠实客户,成功回收47份问卷进行研究。通过问卷调查的方式收集数据。提出了三个研究问题,并检验了三个假设。采用描述性统计(均值和标准差)对数据进行分析,采用推理统计Pearson积差相关(PPMC)在0.05显著性水平上对上述假设进行检验。研究人员利用Cronbach's Alpha进行可靠性统计,得出0.75的信度系数。研究结果显示,在河流州,品牌声音与客户重复购买发电厂之间存在很大的相关性。江河州发电厂的品牌产热与客户推荐度之间存在较低的相关性,而江河州发电厂的绿色保护与客户忠诚度之间存在较大的相关性。为了保护温室,江河州的消费者应该忠于排放较少一氧化碳的发电厂
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