A study on web experience among visually impaired users in Malaysia

Abstract

This study focused on the web experience and barriers among visually impaired (VIM) users in Malaysia when accessing web pages with screen readers. In this study, eight visually impaired users were interviewed and reported major problems related to images, hyperlinks and page layout. Based on findings from qualitative survey, a comparative analysis was performed with (Web Content Accessibility Guidelines) WCAG 2.0.