Who to Train for e-Government?

Abstract

The absence of knowledgeable stakeholders often impede the adoption and implementation of e-government. The need for e-government education has often been highlighted to be important to the success of e-government. The identification of "Who to Train for e-Government?" has been listed as among the key concerns of e-government education. However, there has been scant attention dedicated to this area of research. In addressing this gap in e-government research, this paper presents a case study that examined the identification "Who to Train for e-Government?". The case analysis revealed legitimacy and power as two attributes in identifying stakeholders to be trained for e-government. This led to the development of a parsimonious and versatile approach to identify stakeholder for e-government training. Implications to both research and practice are also presented.