{"title":"A natural language interface for expert system help desks","authors":"C.F. Drew","doi":"10.1109/MESPP.1990.122710","DOIUrl":null,"url":null,"abstract":"The author addresses how a natural language interface might be written entirely within IBM's Expert System Environment Shell (ESE). The interface is designed around the help desk application, a diagnostic knowledge base. The implementation uses techniques called FASTPATH, INHERIT, and CHGPATH.<<ETX>>","PeriodicalId":232478,"journal":{"name":"Proceedings [1990] IEEE Conference on Managing Expert System Programs and Projects","volume":"38 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"1990-09-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"1","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Proceedings [1990] IEEE Conference on Managing Expert System Programs and Projects","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/MESPP.1990.122710","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 1
Abstract
The author addresses how a natural language interface might be written entirely within IBM's Expert System Environment Shell (ESE). The interface is designed around the help desk application, a diagnostic knowledge base. The implementation uses techniques called FASTPATH, INHERIT, and CHGPATH.<>