A Case Study of Barriers to Digital Financial Inclusion of Auto-Rickshaw Drivers in Viman Nagar, Pune, Maharashtra

Abstract

Post-demonetization of the 8th of November, 2016, the government of India changed the stated objective of this move from that of reducing black money in the economy to creating a cashless economy. With Prime Minister Narendra Modi incentivizing digital transactions, financial inclusion has assumed importance for its necessary role in engendering a cashless economy. This study looks at auto rickshaw drivers in Viman Nagar, Pune to look at the barriers to digital financial inclusion. The study proposes different hurdles that the Indian government and banks need to tackle to not only give the urban informal laborers bank accounts but to accommodate them into digital mediums of transaction.