Antecedents and Consequences of Knowledge Application on Management of E-Commerce

Abstract

This study develops an integrated model of trust, open-mindedness, knowledge application and organizational performance. We analyze the model using a structural equation model approach, and 208 manufacturing and service firms in China are selected as the samples of this study. The results conclude that: (1) Trust is positively relative open-mindedness; (2) Trust is a function of its knowledge application; (3) Open-mindedness is a function of its knowledge application; (4) Knowledge application will significantly impact on organizational performance. Finally, implications for researchers and practitioners are presented.