FUTURE OF SECURITY THROUGH UX DESIGN: A CASE STUDY OF MySOS

Abstract

On November 25, 2022, Ms. Emily Niemann, a User Experience (UX) Designer at Esri presented on the Future of Security Through UX Design: A Case Study of MySOS. The presentation was followed by a question-and-answer period with questions from the audience and CASIS-Vancouver executives. The key points of discussion were the UX design process, human and user-centric focuses on UX design, a case study of the MySOS app in Japan, and the impact of old processes and norms in Japanese society.