Hypatia: An expert system proposal for documentation departments

Abstract

Nowadays the vast amount of text-based information stored in organizations requires different approaches and new tools in order to manage it adequately. This paper presents Hypatia, a support expert system for documentation departments and regular users that exploits not only local information, but also external resources from the Web (e.g., Linked Data). The expert system uses different modules: Natural Language Processing (NLP) analysis, categorization, semantic disambiguation, Automatic Query Expansion (AQE), semantic search, summarization, knowledge extraction, and aggregation. Users can interact with the expert system in different ways, varying from giving very specific orders to writing a simple list of keywords. The latter method requires a previous interpretation before deciding the response of the system. The obtained results will benefit from semantic links referencing complementary data to improve both the information presentation and the data navigation.