The effects of digital business strategy on the collaboration performance of companies: the moderating effect of digitally enabled performance measurement

Mira Holopainen, Minna Saunila, Juhani Ukko
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引用次数: 1

Abstract

PurposeDigital transformation shapes industries and influences the forms of collaboration between companies. This study aims to investigate digital business strategy as a key to facilitating collaboration beyond organizational boundaries.Design/methodology/approachThe study focuses on the connection between digital business strategy and collaboration performance. The authors identify five types of digital business strategy elements based on the literature: development, objectives, resources, management capabilities, and digital leadership. The authors then studied the implications of these elements for collaboration performance using a survey. The study’s empirical data were collected from manufacturing and service companies, and 202 valid responses were received. The implications of the research elements were tested through regression analysis, which included the moderating effects of digitally enabled performance measurement.FindingsThe theoretical research framework identifies digital business strategy as a key determinant of collaboration performance, thus advancing the understanding of how companies can utilize digital business strategies and achieve enhanced collaboration performance. The results also show that the effect of digital business strategy on collaboration performance may be moderated by digitally enabled performance management.Practical implicationsThe results suggest that management capabilities associated with digital strategy are a crucial element in positively influencing collaboration performance. Further, digital strategy-related resources can be better managed with digitally enabled performance measurement system, which is reflected in improved collaborative performance. Thus, companies should invest in management capabilities and connect their digital business strategies and performance measurement systems to develop collaboration in digital transformation.Originality/valueThe study is among the first to translate an empirical understanding of the digital transformation of small and medium-sized companies into a conceptual framework of a digital business strategy.
数字化商业战略对企业协作绩效的影响:数字化绩效测量的调节作用
数字化转型塑造了行业,并影响了公司之间的合作形式。本研究旨在探讨数字商业战略作为促进跨组织协作的关键。设计/方法/方法研究的重点是数字业务战略和协作绩效之间的联系。作者根据文献确定了五种类型的数字化商业战略要素:发展、目标、资源、管理能力和数字化领导力。然后,作者通过调查研究了这些元素对协作性能的影响。本研究的实证数据收集自制造业和服务业企业,共收到202份有效回复。通过回归分析测试了研究要素的含义,其中包括数字化绩效测量的调节效应。理论研究框架将数字商业战略确定为协作绩效的关键决定因素,从而促进了对公司如何利用数字商业战略并实现增强协作绩效的理解。研究结果还表明,数字化业务战略对协作绩效的影响可能会被数字化绩效管理所调节。实践启示研究结果表明,与数字化战略相关的管理能力是积极影响协作绩效的关键因素。此外,数字化绩效衡量系统可以更好地管理与数字战略相关的资源,这反映在协作绩效的提高上。因此,公司应该投资于管理能力,并将其数字业务战略和绩效衡量系统联系起来,以发展数字化转型中的协作。独创性/价值该研究是第一个将对中小企业数字化转型的实证理解转化为数字化商业战略概念框架的研究之一。
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