hospital management control system

Abstract

The great importance has been attached to the steering of hospital performance, by the WHO and the Moroccan Ministry of Health, so hospitals, and more specifically university hospitals, have opted for an effective mode of control and for a results-based management targeting performance while taking into account the social dimension and non-market activity of public hospitals. Our problem is: what are the contributions of the management control system for public hospitals? To understand this problem, we based ourselves on a study by interviews with hospital officials. Our findings and conclusions can be of use to researchers, managers, and decision-makers in setting up a management control system in hospital settings while fostering accountability for managers moving from resource-based management. results-based management.