Comprehension and usability variances among multicultural web users in South Africa

Abstract

A usability test was performed to evaluate the effectiveness of a web site in terms of language-use by multicultural users. The results indicated that South African web site developers should take cognisance of the fact that Afrikaans-speaking people find it easier to search for information in Afrikaans (in contrast to English). It seems, however, that there is no need to translate web sites into an African language.