{"title":"Customer-Centricity in the Executive Suite: A Taxonomy of Top-Management Customer Interaction Roles","authors":"N. Capon, C. Senn","doi":"10.1007/978-3-030-19681-3_12","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":234509,"journal":{"name":"New Leadership in Strategy and Communication","volume":"357 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2019-08-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"New Leadership in Strategy and Communication","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1007/978-3-030-19681-3_12","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}