The implementation strategy of key task for ERP activities

Abstract

Enterprise resource planning (ERP) system can help business executives effectively integrate and apply resources, and thus becomes an essential factor for business operation. But, its implementation process must continue to integrate, build and reconfigure internal and external resources, procedures and capabilities. So many scholars have proposed a variety of solutions attempting to improve the effectiveness of implementation activities, but the results are too conceptual and segmentary, and the process and practice of implementation activities are not clear. For this reason, this study combines qualitative interview method with multiple criteria decision-making method (MCDM) to establish the "tasks execution order decision table" and "implementation strategy diagram" of ERP implementation activities. Also through a case study, this study confirms that reasonableness and correlation of the results can help enterprise grasp the task and decision-making direction, enhance success rate, and reduce redundant resources waste in ERP implementation activities.