Mobbing and discrimination in companies. The importance of prevention

Abstract

Abstract The authors of this paper sought to determine the role of companies’ internal policy and of the position of their management boards with regard to the fight against mobbing and discrimination. Employees at two companies were studied: 34.7% of the staff of a large foreign manufacturing company (201 people) and 54.5% of the staff of a medium-sized Polish service provider company (110 people). The research used the questionnaire method. A qualitative analysis was also performed on the data obtained on the basis of interviews with the employees and of observation. The results focus on a comparison of the two companies in the study. They refer to the types and frequencies of behavior bearing the hallmarks of mobbing and discrimination as well as to the reactions of the two companies’ management boards to the reports they received.