Modeling a submission phase of change request process in context of a running application

Abstract

Nowadays many companies must adapt their business processes to persistent changes forced by technology, organizational or political factors. Business processes are usually supported by specialized software products. These software products also must adapt to changed business environments. Software users must have effective way to specify new requests for software they use. In this paper is presented model of modified submission phase for software change request process. This model is implemented and verified in ScenarioBuilder, a software used for management of networking scenarios in virtual network laboratory VNLab. VNLab is used for teaching networking concepts at university course.