Impact of Delivery Apps Commission Rates on U.A.E Restaurants

Darryll Rose Dano, Ashok Chopra
{"title":"Impact of Delivery Apps Commission Rates on U.A.E Restaurants","authors":"Darryll Rose Dano, Ashok Chopra","doi":"10.1109/ICCIKE51210.2021.9410736","DOIUrl":null,"url":null,"abstract":"this paper examines that how COVID 2019 has negatively impacted the food industry in the U.A.E, resulting to the reliance of third-party applications to deliver food to their consumers. Food delivery apps have become popular not only in the U.A.E, but worldwide, as people take precaution through social distancing and quarantine in the hopes of curbing the spread of the coronavirus. Restaurant owners have put delivery services on the spotlight, urging them to cut down their commission rates as they are negatively implicating their businesses. Third-party services have been known to take commissions out of the restaurant owners they partner with. However, restaurant owners complain that these rates have increased over the years, with zero reductions especially with slow business as a result of the pandemic. Delivery apps have not waivered their commissions, charging as high as 35% per order, which is not inclusive of a delivery fee for the consumer. The food industry is requesting third-party companies for a 10% reduction for each order, for them to be able to make ends meet. The paper encloses a survey conducted on restaurants in the U.A.E to assess the impact of commission rates by these delivery apps. The results showed that the restaurants are struggling to keep afloat, a factor that is bound to affect the employment of many staff members in these hotels. The paper, therefore, outlines the impact of these commission rates among other charges on restaurants and other food businesses in the United Arab Emirates. .","PeriodicalId":254711,"journal":{"name":"2021 International Conference on Computational Intelligence and Knowledge Economy (ICCIKE)","volume":"68 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2021-03-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"2021 International Conference on Computational Intelligence and Knowledge Economy (ICCIKE)","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/ICCIKE51210.2021.9410736","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 0

Abstract

this paper examines that how COVID 2019 has negatively impacted the food industry in the U.A.E, resulting to the reliance of third-party applications to deliver food to their consumers. Food delivery apps have become popular not only in the U.A.E, but worldwide, as people take precaution through social distancing and quarantine in the hopes of curbing the spread of the coronavirus. Restaurant owners have put delivery services on the spotlight, urging them to cut down their commission rates as they are negatively implicating their businesses. Third-party services have been known to take commissions out of the restaurant owners they partner with. However, restaurant owners complain that these rates have increased over the years, with zero reductions especially with slow business as a result of the pandemic. Delivery apps have not waivered their commissions, charging as high as 35% per order, which is not inclusive of a delivery fee for the consumer. The food industry is requesting third-party companies for a 10% reduction for each order, for them to be able to make ends meet. The paper encloses a survey conducted on restaurants in the U.A.E to assess the impact of commission rates by these delivery apps. The results showed that the restaurants are struggling to keep afloat, a factor that is bound to affect the employment of many staff members in these hotels. The paper, therefore, outlines the impact of these commission rates among other charges on restaurants and other food businesses in the United Arab Emirates. .
外卖app佣金率对阿联酋餐厅的影响
本文研究了2019冠状病毒病如何对阿联酋的食品行业产生负面影响,导致依赖第三方应用程序向消费者提供食品。外卖app不仅在阿联酋,而且在全世界都很受欢迎,人们通过保持社交距离和隔离来预防,希望遏制冠状病毒的传播。餐馆老板们把外卖服务放在了聚光灯下,敦促他们降低佣金率,因为这对他们的业务产生了负面影响。众所周知,第三方服务会从与他们合作的餐馆老板那里收取佣金。然而,餐馆老板抱怨说,这些年来这些费用一直在增加,尤其是在疫情导致业务放缓的情况下,这些费用几乎没有下降。外卖应用并没有放弃佣金,每笔订单的佣金高达35%,这还不包括给消费者的送货费。食品行业要求第三方公司为每笔订单打10%的折扣,这样他们才能收支平衡。这篇论文附带了一项针对阿联酋餐馆的调查,以评估这些外卖应用对佣金率的影响。调查结果显示,这些餐厅正在努力维持运营,这一因素必然会影响到这些酒店许多员工的就业。因此,本文概述了这些佣金率和其他收费对阿联酋餐馆和其他食品企业的影响。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
求助全文
约1分钟内获得全文 求助全文
来源期刊
自引率
0.00%
发文量
0
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
确定
请完成安全验证×
copy
已复制链接
快去分享给好友吧!
我知道了
右上角分享
点击右上角分享
0
联系我们:info@booksci.cn Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号:604180095
Book学术官方微信