Theoretical and Methodological Foundations of Pricing for Apartment Building Management Services

A. Kogan, Anastasia S. Averyaskina, N. Troitskaya
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Abstract

The article summarizes the methodological foundations of pricing in the housing sector (with the allocation of prices of services for the management of apartment buildings). During the historical analysis of methodological approaches to pricing in the housing sector, the authors identified a directive and market approach. The directive approach describes the procedure for setting prices and its problems, manifested in the fact that attempts to centralize the pricing process on the part of the state have led to overestimation of the cost of services by management companies. Modern approaches with manifestations of a directive approach are described: sequential and compensatory-targeted. The pricing mechanism within the framework of the market approach and its problems are described. The main problem is that high transaction costs create unequal conditions for market participants, which leads to the absorption of small and medium-sized management companies with the subsequent formation of an oligopoly or monopoly in the market. The market approach also has a number of disadvantages in terms of the influence of individual consumer interests on the price. Housing services for the management of apartment buildings in the assessment of consumers of services have different utility, but the assessment of the usefulness of services by an individual consumer is suppressed by a collective assessment of utility. The process approach to the management of the organization and the cluster approach to the organization of housing and communal services are considered as ways to reduce the cost of providing services for the management of apartment buildings. It is proven that the process approach is applied in practice in the case of hotels, while the cluster approach remains a theoretical construct. A set of tools for online and offline marketing communication is offered for increasing the income of management companies (by increasing the number of houses they serve): development of the management company’s website and mobile application, creation of social networks and using messengers, launch of targeted advertising, introduction of autonomous communications. The authors substantiate the necessity of further specialized research and development of a methodological approach to pricing adapted to the modern conditions of the housing services market in Russia, based on standards, laws of production organization, marketing, firm economics, financial management and marginalism.
公寓楼管理服务定价的理论与方法基础
本文总结了住房部门定价的方法论基础(以公寓楼管理服务价格的分配为例)。在对住房部门定价方法的历史分析中,作者确定了一种指令和市场方法。指令性方法描述了定价的程序及其存在的问题,这些问题表现在政府试图集中定价过程的做法导致管理公司高估了服务成本。现代方法与指示方法的表现形式描述:顺序和补偿目标。描述了市场方法框架内的定价机制及其存在的问题。主要问题是高交易成本给市场参与者创造了不平等的条件,导致中小管理公司被吸收,从而形成市场寡头或垄断。就消费者个人利益对价格的影响而言,市场方法也有一些缺点。住房服务对于公寓楼管理的消费者的服务评估有不同的效用,但个人消费者对服务有用性的评估受到集体效用评估的抑制。组织管理的过程方法和住房和公共服务组织的集群方法被认为是降低为公寓楼管理提供服务成本的方法。实践证明,过程方法在酒店案例中是适用的,而集群方法仍然是一个理论建构。为增加管理公司的收入(通过增加他们服务的房屋数量),提供了一套线上和线下营销传播工具:管理公司网站和移动应用程序的开发,社交网络的创建和使用信使,投放有针对性的广告,引入自主通信。作者证实有必要根据标准、生产组织规律、市场营销、企业经济学、财务管理和边际主义,进一步专门研究和发展一种适合俄罗斯住房服务市场现代条件的定价方法。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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