Use of attentive information dashboards to support task resumption in working environments

Abstract

Interruptions are known as one of the big challenges in working environments. Due to improper resuming the primary task, such interruptions may result in task resumption failures and negatively influence the task performance. This phenomenon also occurs when users are working with information dashboards in working environments. To address this problem, an attentive dashboard issuing visual feedback is developed. This feedback supports the user in resuming the primary task after the interruption by guiding the visual attention. The attentive dashboard captures visual attention allocation of the user with a low-cost screen-based eye-tracker while they are monitoring the graphs. This dashboard is sensitive to the occurrence of external interruption by tracking the eye-movement data in real-time. Moreover, based on the collected eye-movement data, two types of visual feedback are designed which highlight the last fixated graph and unnoticed ones.