Resilience and Organizations: A State of the Art

Abstract

The article reviews the discourses in relation to the concept of resilience and its link with the productivity of subjects in organizations. It is based on two conceptual orders. On one hand, from the view of Kotliarenco, Caceres and Fontecilla, resilient people arise from extremely insane environments, either physically or mentally. Therefore Flores proposes that it is from the initial phase of the recruitment and selection of personnel, to be able to identify the resilience capacity of human resources, since in the work environment they must face a variety of adverse situations. The second conceptual order refers to the personnel employed, in relation to which preventive or corrective measures should be implemented focused on developing resilient capacity, taking into consideration that all people who interact in working environments face situations that put their health at risk according to Gil-Monte, Unda-Rojas, Marrau and Sandoval; which are reflected in indicators such as accidents at work, disabilities, absenteeism and low productivity according to the International Labor Organization (ILO).