Making Software Based on Human-Driven Design Case Study: SQL for non-experts

Abstract

There are barriers between general public people and professionals or computers. This barrier can also be seen in an educational situation. The purpose of this study is to break the barriers and reduce the learning cost, misunderstandings, and conflicts among people, computers, and knowledge in studying. This study attempted to find a way to provide information to the general public by using the software. In this paper, “general people” stands for students or people learning new skills and professional knowledge or people who have no knowledge of the field. As a case study, this study will create a user-friendly SQL system for non-experts. Approaches are mainly presented from the UI design of software and the usage of professional terms and words. The concept of Human-Driven Design(HDD) is also used. This paper researches the balance of interaction between humans and technology when using software. Based on HDD, this study also considers the sustainability of the database field and creates an opportunity to consider the reasons why the wall between experts and non-experts appears.