Convergence in rural e-governance services for sustainable development: a model driven study in Indian context

Abstract

Innovations in rendering rural e-governance services have remained a challenging area. Though globally e-governance is fast attaining maturity in the life cycle, there are pitfalls to fully garner the benefits of technology driven solutions aimed at rural e-governance. Two major constraints in transforming the opportunities created by benchmarked e-governance services to citizen oriented rural e-governance are i) convergence in rural e-governance services; and ii) creating avenues for disruptive rural e-governance. In this paper, it is argued that convergence and rural e-governance are two essential contributors for sustainable development and disruptive rural e-governance will emerge from such transformation. In order to validate this argument, the paper aims to model the contributions of convergence and rural e-governance services for sustainable development. The model is validated through primary surveys for fitness.