Brand social functions in the age of digital transformation

Abstract

Introduction. Digital transformation transforms all spheres of society. Digital technologies are gradually changing the interaction between producers and consumers, creating new forms of communication. The priorities of individual consumption have become of greater importance for public relations. Consumption is being individualized as the consumption of meanings, and not just the functions of things and services. Prosumers are being emerged, joint and responsible consumer practices — sharing, recycling, etc. are being spread. In the context of digitalization, the need for a person to create a “demand for himself” in order to be recognized / to be let into social relations (work, family, friendship, hobbies, etc.) is actualized. A brand as a sociocultural phenomenon and its functions are undergoing significant changes under the influence of digitalization. The purpose of the study is to identify and characterize the social functions of the brand in a situation of total digitalization. Methods. The author uses general scientific methods — analysis, comparison, generalization, classification. Classification of the brand function is carried out on the basis of structural and functional analysis and a systematic approach. Scientific novelty of the study. The article presents the specifics of functioning of the brand as a sociocultural phenomenon of the consumer society in the context of digitalization. The author identifies and characterizes social functions of the brand in the digital space. Results. Consumption in the digital space is characterized by the growing importance of not only the manufacturer’s activity, but also the cultural-creative practices of consumers that set trends in the digital and material market, determine and create Web 2.0 Internet content. Brands, due to their symbolic nature, have actualized their functions in the digital environment. Conclusion. Brand research from the standpoint of social, humanitarian and philosophical sciences can reveal its humanistic potential for developing man and society in the digital age. The social functions of the brand in the digital space contribute to the self-development of a person and the evolution of social relations due to the focus on individuality and creativity.