Accessibility and Collaboration among Semi-literate and Illiterate Groups

Abstract

We explore an user-oriented system implementation based on usability, inteligibility and efficiency aspects for literally and digitally illiterate and semi-literate users. An initial prototype was implemented using Hypothetical User Design Scenarios and its quality was informally evaluated by a little and valid group of users. Next, additional requisites were defined into a second prototype by using only one development iteration. The results seem adequate for this kind of people, but the work points out the importance of next iterations based on interactive design approach to better understand the user needs and it requires more work to significant improvements on software quality for illiterate users.